Service
Complete service, always by your side
Wherever you are, you can rely on a network of authorized Barbieri Group service centers, ready to support you with expertise, speed and original spare parts.
Our specialized technicians provide reliable and timely service, from routine maintenance to more complex operations, ensuring the efficiency, safety and long-lasting performance of your machines.
Thanks to a widespread presence across the territory, Barbieri Group offers a local, qualified and professional service, minimizing machine downtime and allowing you to work at peak performance at all times.
All-round service
Fast support
Quick technical support, always by your side while you work.
Authorized network
Present throughout Europe, we answer every question through certified dealers.
Original spare parts
Certified spare parts and guidance in choosing the right component: your dealer helps you find exactly what you need.
Continuous improvement
We constantly update our products, technical documentation and software.
Warranty and product registration
All Barbieri Group products are covered by warranty, according to the conditions provided at the time of purchase.
Product registration is an important step: it allows the warranty to be activated correctly and gives you faster access to service.
Registration can be completed through an authorized dealer or by following the instructions provided by our team. If needed, your service center will guide you in checking the warranty status and the available service options.
Frequently asked questions about service (5)
Barbieri Group products are available through an authorized sales network, operating in Italy and abroad.
By filling in the form in the Sales network section, you will be contacted by one of our sales representatives, who will indicate the nearest dealer based on the products you are interested in.
Yes: for service and interventions, we recommend contacting your authorized service center/dealer. For warranty requests, the case is submitted through the Ticket Portal.
We have an authorized service network across the territory. To find the nearest center, please visit the Sales network/Service section or contact us by phone.
In some cases, yes: collection from your address can be arranged directly with your service center, depending on availability and the type of intervention required. Please note, however, that as stated in our Warranty Policy, transport, collection/delivery, travel expenses and machine downtime are not covered by the warranty. This service must therefore be agreed upon and may involve an additional cost.
For warranty/service cases, updates are provided through the ticket channel and/or the authorized center handling the intervention. Please keep the model and serial number at hand whenever you need to open a new case or request updates.
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